Anytime an IdentiKey cannot be activated within three business days of entry by your payroll or faculty appointment liaison, please contact the help desk immediately to report the problem. ** Because current identity is established based on enterprise record keeping, interruptions to enterprise services such as the HRMS/Payroll system, incomplete data, or unpredictable exceptions in data entry practice can result in failure to recognize IdentiKey eligibility. If you cannot activate your account, ask your payroll or appointment liaison to validate your HRMS entry. IdentiKeys are ready for activation within two to three business days from the point of data entry under normal conditions.** Then, you need to activate your IdentiKey. IdentiKeys are created when an active position or supported Person of Interest (POI) record is identified in the university HRMS/Payroll system. After you have been admitted, you may activate your IdentiKey. IdentiKeys are created when you are admitted to the University of Colorado at Boulder as evidenced by record keeping in Campus Solutions, the university’s student information system. CU Boulder students, faculty, staff, retirees, and sponsored affiliates.
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